- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients say about us?
Reviews and comments from our satisfied customers
Fixed my transfer case seal in just a few hours.
Way better than pep boys or jiffy
This place is amazing. Everyone is friendly and they KNOW what they are doing. I have been to many mechanics to fix a overheating problem. Every mechanic I went to charged my over 200$ to "fix" the issues I had. I went here and it was a TEN DOLLAR FIX!!! I was thrilled. thank you guys so much! I will be here again definitely!
I have a clutch that was slipping and slowly go into gear. I took it to Nor Cal and Alan said it was definitely the clutch he gave me a cost and a timeframe. The cost was less than two other shops I tried. The service writer was friendly and very courteous. My car was fixed. I also did an oil change which comes with a free bumper to bumper inspection and with that they were able to let me see areas that needed work in the near future and other that were coming up. I will definitely come back and bring my daughters car.
The most trusted place ever.
Family owned business that strives for excellence. I had a chance to see behind the scenes at this shop and they don't take shortcuts :-) really made me comfortable that the work performed here is top-notch.